Hey folks!

I sent a mailing last night (Thursday evening) at about midnight (Central) time to about 7,500 recipients. I found it odd that I got a lot fewer rejections back than normal, and now people are complaining that they indeed never received their mail.

Can you check and see if my send completed properly? It seems to me that it didn't.

Thanks,

Tom Light
Phog.net

Phog.net: Where the Jayhawks Hold Court!

Hey sorry for the delayed response Tom...we'll check into it today and let you know what's going on!

Rosemary..five days later and no info. Can you check in on this for me?

Thanks,

Tom

Phog.net: Where the Jayhawks Hold Court!

Tom,

Are a lot of your users AOL or some other ISP in common? I know that on the 14th. we were having trouble with AOL's rolling blockade but I suspect that's resolved now. On occasion a few ISP's have been blocking our buzzcast IP address.

As far as I am aware (and I am getting back from vacation this week) everything has gone out successfully for the last several weeks and we did not have any trouble that I am aware of on that Friday except the AOL blockade (which normally sorts itself out in a few hours or a day).

Regards,

Brett Harris
Infopop Corporation

Thanks. I'm going to try another large send today.

Tom

Phog.net: Where the Jayhawks Hold Court!

Brett,

Sent another piece of mail to that same list of about 7,500 recipients, and only received about five (or so) rejections.

That's an order of magnitude fewer that I have experienced on previous mailings.

Is there some log info you can check (and possibly mail to me) that shows those sends were successful? Based on the number of rejections and the complaints from users of their not receiving these mailings, I don't have confidence that these are indeed being successfully sent (sorry to be a pain).

Thanks,

Tom

tomlight@phog.net

Phog.net: Where the Jayhawks Hold Court!

Here's the job code info:

1122-2584 {8.14AM-Wed-20030226}

Tom

Phog.net: Where the Jayhawks Hold Court!

Brett? Would it be better if I turned in problem reports here?

Phog.net: Where the Jayhawks Hold Court!

Tom - yes - thank you for your ticket - that will help quite a bit - let me trasfer some of this data over there. I think that knowing a few folks who DID not see that list will be helpful and I need to look at your lists today to see if there are any anamolies on it.

Regards,

Brett Harris
Infopop Corporation