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Groupee Newbie
Posted
Buzzcast looks good but not for us Mac users as the style/editing tool bar does not display in IE 5 and the error message just says use IE 4 or above!

got any advice for Mac users?
 
Posts: 13 | Location: UK | Registered: July 11, 2002Reply With QuoteEdit or Delete MessageReport This Post
Groupee Performance Engineer
Picture of Jacob Tovés
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Fecker,


I suggest upgrading to I.E. 5 (Mac version). You can download your copy at Mactopia.com. Let us know if you need further assistance.

Jacob Tovés
Customer Support Lead
Infopop Corporation
 
Posts: 741 | Registered: December 18, 2003Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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Id really like to use Buzzcast. Any ideas?

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
Picture of Brett Harris
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I am not 100% sure but I believe that the tool relies on functionality provided by Microsoft Office as well - it may even be specific to objects used by MS Office for the PC..

Do you have MS Office installed?

Regards,

Brett Harris
Infopop Corporation
 
Posts: 3136 | Location: WA | Registered: August 08, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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We are very un-microsoft except for the browser IE for Mac. FYI we are running various versions of OS 9 for Mac (tried it on more than one computer) and this also happened on a Netscape 4.7 for Mac browser.

Too bad if its unusable without - looks like a great product, we basically have had only great experiences with Infopop, and at the level of mailings we do it would be competitive pricewise with other options.

However, as longtime Mac users we have certainly experienced this before, and understand that we probably represent a tiny percentage of the buzzcast potential users. If anyone is using buzzcast successfully on a mac, or another similar solution, we'd love to hear about it!

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
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Chi Chi - I was specifically refrencing the "Built In" HTML editor - otherwise Buzzcast should work just fine and dandy on a Mac smile

Regards,

Brett Harris
Infopop Corporation
 
Posts: 3136 | Location: WA | Registered: August 08, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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thanks for the info!

One question though, without the editor how do I upload my images, or do I need to serve them myself?

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
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That's a good question - would you mind terribly serving them yourself at this time?

I do have a Mac here that we should be able to test it's OS9 ish so that may do it smile

let me know if you would like for me to try that a bit. We may have you put in a support ticket so that I can get your password, mail login, etc.

Regards,

Brett Harris
Infopop Corporation
 
Posts: 3136 | Location: WA | Registered: August 08, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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Have mucho bandwidth with some of our static sites, can certainly serve the images to test it out, and for the foreseebale future till our lists get too big.

I'd love to see the buzzcast/mac problems ironed out down the road, and apprecaite the time that y'all give to various mac-related problems through the years.

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
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Thank you - glad that will let us steer through this one smile

Regards,

Brett Harris
Infopop Corporation
 
Posts: 3136 | Location: WA | Registered: August 08, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Newbie
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Hi, just thought I'd chime in, since I'm trialling Buzzcast for a client who's not really interested in the tech side, but will be creating his own email mail-outs.

IE on OSX 5.2.1 with the full MS Office X also does not show those buttons.
 
Posts: 1 | Location: Melbourne, Victoria, Australia | Registered: November 05, 2002Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
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Thank you - that is good to know.

Regards,

Brett Harris
Infopop Corporation
 
Posts: 3136 | Location: WA | Registered: August 08, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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Took the plunge and signed up and having a good time so far. I am having one strange problem though resulting from not having the style edit tool working. I can't seem to assign a custom font face to the mail, although assigning font color is working splendidly.

Here's an example of what's not working -

 <td bgcolor=#ffffff width=75%>
<H2><FONT COLOR="#003333" FONT FACE="Garamond">
New On The Mothersite</FONT></H2></td> 


I use BBEdit 5.1 on a Mac 9.1 OS

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee
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Try this:

<td bgcolor="#ffffff" width="75%">
<h2><font color="#003333" face="Garamond">
New On The Mothersite</font></h2></td>


Basically, you didn't need the extra FONT text in there.

--------------
Steven Benitez
Hosted on wh02
 
Posts: 3880 | Location: Seattle, WA | Registered: January 01, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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That did the trick.

By the way, what faces are considered absolutely standard for HTML email, and should I specify more than one as in stylesheets?

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee
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I usually stick to "Verdana, Geneva, Arial, Helvetica, sans-serif". Verdana is the font used here on these forums and it is regarded as one of the most legible fonts. Most PCs have it. Geneva is a Mac font, IIRC. The last two are backups and if none exist a sans-serif font is used.

Hope that helps!
 
Posts: 3880 | Location: Seattle, WA | Registered: January 01, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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Thanks so much Steven, I forgot how pretty Verdana is.

I have just run up against my most serious problem yet. Without accessing the style editing tools, how does one change stylesheet driven things like (more pressingly) link color?

I am stumped for the short term at least.

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee
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You have a few options.

- First you could create a stylesheet, say 'newsletter.css'. In there you can set your link colors as well as other style settings.

- Second, you could add <style> tags in the <head> part of your page.

- Third, you could use inline styles such as <a href="/your/link/" style="color: orange;">click me</a>.

I prefer the top option because you can change the look of all your newsletters easily then, as well as save on bandwidth. smile

Was that any help to you?
 
Posts: 3880 | Location: Seattle, WA | Registered: January 01, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
Picture of Chi Chi Valenti
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quote:
You have a few options.
- First you could create a stylesheet, say 'newsletter.css'. In there you can set your link colors as well as other style settings.
- Second, you could add <style> tags in the <head> part of your page.
- Third, you could use inline styles such as <a href="/your/link/" style="color: orange;">click me</a>.
I prefer the top option because you can change the look of all your newsletters easily then, as well as save on bandwidth.


Thanks for the info. There is definately some voodoo involved with stylesheets and IE5 on mac.
Using a stylesheet was successful on the preview for things like link color, but not on the actual email sent to my testlist (several different computers and readers, all mac.) The mail came in the default style of Yahoo mail (blue links for instance, unless I used inline styles for a particular link.)

I have been using stylesheets for a while on our static sites, so I do understand how they work, how to upload them, etc. So I therefore think it is my HTML when pasted in from BBEdit. I guess I may have to give Composer a try, as suggested in these forums.

Regardless, I managed to send a rather thrilling first campaign, and find the list editing tools to be working very well.

Thanks for the really first-rate answers and support.

smile

Chi Chi Valenti
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Posts: 70 | Location: New York, NY, USA | Registered: March 31, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee
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I'm not a Mac user so I don't really know how well things display in Mac browsers, however I am pretty knowledgable with HTML and CSS. I'd be happy to help you out here or in a private topic with your code if you need.

Just let me know. smile

Hopefully as more browsers adopt web standards, problems like these will be fewer and farther between.
 
Posts: 3880 | Location: Seattle, WA | Registered: January 01, 2000Reply With QuoteEdit or Delete MessageReport This Post
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