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Does your community require maximum available uptime? Do your questions at any time of the day need rapid response? If there is a system failure, do you need to speak directly with an engineer for a status update?
For dedicated and clustered Eve plans, you can have that extra peace of mind. Infopop is pleased to offer two new support options. PREMIUM SUPPORT PLAN Guaranteed response to support ticket inquiries within 6 hours. 8 AM - 5 PM phone number provided for critical system emergencies. See Terms of Service for complete details 10% base monthly premium ENTERPRISE SUPPORT PLAN Guaranteed response to support ticket inquiries within 1 hour. 24 hour phone number provided for critical system emergencies. See Terms of Service for complete details. 20.00% base monthly premium Any existing dedicated or clustered plan can add these options. Please contact sales@infopop.com for details. Michael Farris<br/> Groupee |
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Eve Support Community
Forums
Eve Community
Service News
Premium and Enterpise Support Options Available
