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Posted
Does your community require maximum available uptime? Do your questions at any time of the day need rapid response? If there is a system failure, do you need to speak directly with an engineer for a status update?

For dedicated and clustered Eve plans, you can have that extra peace of mind.

Infopop is pleased to offer two new support options.

PREMIUM SUPPORT PLAN

Guaranteed response to support ticket inquiries within 6 hours.
8 AM - 5 PM phone number provided for critical system emergencies.
See Terms of Service for complete details
10% base monthly premium

ENTERPRISE SUPPORT PLAN

Guaranteed response to support ticket inquiries within 1 hour.
24 hour phone number provided for critical system emergencies.
See Terms of Service for complete details.
20.00% base monthly premium

Any existing dedicated or clustered plan can add these options. Please contact sales@infopop.com for details.


Michael Farris<br/>
Groupee
 
Posts: 185 | Registered: September 08, 2004Reply With QuoteEdit or Delete MessageReport This Post
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