Hiya there, me again, sorry to be a bother but on the BBC Focus Forum I have 'two' members with the same IP address who claim to be different people.
I wouldn't mind but 'they' claim to be different people despite having a very similar writing style and an abrupt manner which is for ever upsetting other forum users.

Is an undisclosed multiple identity a valid reason to ban someone??

Thanks.

questions are encouraged!

how you manage your community is really up to you entirely. however, if you want to make this reason a valid reason for banning someone, it would be best to include it in your Terms of Service so that users have to agree to abide by this rule when using the community. what you can do is add this to your TOS in your control panel - under Eve>>Master Settings>>Basics tab>>Terms of Service section. make sure "Require Terms of Service Check" is checked, and include some text about this in the Terms of Service field. then, if you want all of your members to agree to this change, you can add an "Effective Date". the next time each member logs in, he'll be required to agree to the new terms. once you've done this, you can approach the member you're concerned about and handle as you see fit.

good luck!

Thanks Kate, I will give that some thought.
I hate banning people but this particular 'individual' (aka James Franklin & ETHunter) has something of a reputation across several other sites and I don't want him upsetting the rest of the Forum Members if I can help it.

totally understandable! i hope you can find a solution that will suit your community!

Hmmm.
Are you familiar with the old 1970's film 'Rollerball'??

Kill, Kill, Kill........... ?
Best not let the members have a say, Lol!

lol, i'm afraid that's a little before my time - but i certainly get your drift!

Just thought I would let you know, that, after some digging we have found that one or two of our regulars are not quite what they claim to be! One in particular, who made out he was a filthy rich and succesful businessman, turns out to be a grocery deliverer, not that I have anything against people who deliver groceries you understand, but it does prove the point that we cannot expect everyone to be honest about who or what they are on the net.
A bit of 'dual identity' pales into insignificance really. Lol!

1 or 2 puppets I dont mind.

I've busted members with 40,50 even over 100 clone accounts.

Many members will share account login information too.

One reason the ability to restrict by NIC card MAC address would come in handy. They might get tired of replacing their NIC card.

I regularly go through my member list and purge those that have not verified in addition to any "inactive" account. My most recent purge included 22,000 unverified or idle accounts.

Thanks for the suggestion! I've sent it to our developers for consideration.

In the meantime, you can also try matching the IP addresses of the suspected duplicates' posts.

The IP address listed in the control panel is the last one recorded for the user, whereas the IP address for a particular post can be accessed by going to the post on your community, clicking the "Edit" icon on the post, and clicking on the "Options" link.

Lots of times, even someone who's being moderately careful will post from the wrong computer if they get a bit lazy.

True Paul.

When I suspect puppet masters at work I just do a keyword search for the suspects IP#.
If I see a unique mail domain I will search that domain in my member list and compare similarities.

Sometimes I will take the time to go post to post to compare individual postings originating IP#.

I'm aware that some ISPs or even office environments use a gateway IP# for connection to the Internet. In that situation I send a "request for email verification" to my suspects. I then compare the originating IP#s included in the header information of their replies. If they fail to reply, I simply suspend the account and observe any new IDs originating from that IP#.

If their Originating IP in their email reply doesn't match my membership records I will flag their account and wait for them to slip and out themselves.

Is this fool-proof? no
...is anything?

I know one thing. Give a puppet master enough time and they will always expose themselves. Sometimes they'll forget which ID they are logged in with and will accidentally reply to their own post with the wrong ID. LMAO

I do sit back and laugh quite often at the tactics I see used by the Puppet Masters.

I have one guy with the same email who keeps coming back under different names. Can someone please tell me
1. How to find and ban an IP address and
2. How to ban a specific email
So far I'm just advanced enough to delete him every time he shows up. Thanks.

I've had two really bad troublemakers.

Not that troublemakers are necessarily 'bad,' mind you. If they're just irksome enough to get folks to posting and banding together and rallying around a good cause, troublemakers can be a veeeeeeeeery good thing.

But the really fugly ones, the cretins... man they gotta go.

When I banned Cretin #1, I had open registration on my BB... in a period of 12 hours he re-registered 14 times, using a new throw-away email addy every time.

His IP wasn't static, so I couldn't ban by IP, nor would I as I've found there's a much greater chance of banning good folks whilst banning the cretins.

After that night, I closed my open registration... now folks have to be approved by me before they can have posting privileges.

When I get a new registration, I check a few things (IP, Member "info," etc.) against my known list of cretins and approve/ignore the registration depending on what I find/infer.

Thus far, a couple of years now, I've only had one cretin false positive... and when another Member stepped up and vouched for him, I approved his registration.

Requiring overt approval by the Admin for each registration may not work for all, but it works for me.

quote:

Originally posted by Dandelion:
I have one guy with the same email who keeps coming back under different names. Can someone please tell me
1. How to find and ban an IP address and
2. How to ban a specific email
So far I'm just advanced enough to delete him every time he shows up. Thanks.

What do you do when you ban someone? I mean, HOW do you ban someone?

When I suspend/ban someone, I do NOT delete their original registration; this leaves their original email "in the system" and no one else can register using THAT email addy.

Also, be careful when banning by IP... a) it can block more than just ONE person and, b) if the user you're trying to keep off your BB isn't using a static IP, the one you're trying to ban can just come back w/ a different IP.

Hi, Dandelion:

In case you are looking for the actual "how-to":

In the Control Panel, under Member Management, Registration Settings, there's a tab marked Registration Banning. If you know the IP address, you can enter in the IP address section. You can enter the email address in the email address section.

Thanks, so far I've just been selecting him and going to "Delete Members Completely" every time he turns up.

quote:

Originally posted by Dandelion:
Thanks, so far I've just been selecting him and going to "Delete Members Completely" every time he turns up.

But... why delete his registration completely? That removes all record of him, thus wiping the slate clean, so to speak, and allows him to re-register, ya' know?

Whereas if you go to your control panel and navigate to Eve > Members > Registration Settings > Registration Banning tab > Email banning... you can enter the email address he's using to re-re-re-re-register with and he'll never be able to register again.

I guess I'm as to why bother playing cat 'n mouse with him...

quote:

Originally posted by Paul Gude:
, whereas the IP address for a particular post can be accessed by going to the post on your community, clicking the "Edit" icon on the post, and clicking on the "Options" link.

Jeez I just learnt something, I never knew that.
Thanks

Here is a list of email providers that I have banned from our site

http://www.guyana.org/email.txt

Wow, that's a pretty comprehensive list. Have you had trouble with users from ALL of those providers?

Axtually we do Lori. Since our site is affiliated with one of the Embassies of Guyana,things get very tense sometimes.

We have had many people register with some of these free address providers and post propaganda/hate messages on the BB.