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Groupee Member
Posted
Added the blank.gif to the site and still getting the broken image only in Netscape. Can you please help.
http://allcruiseauction.atinfopop.com
 
Posts: 103 | Location: Ft Lauderdale, Fl, usa | Registered: July 19, 2001Reply With QuoteEdit or Delete MessageReport This Post
Eve Developer
Aspiring Monkey
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I just took some time, went to a test board. Duplicated your problem, and solved it. Pointing that graphic to a blank.gif file works. blank.gif isn’t a keyword to OpenTopic™, and I don’t really expect you to know what it is just from me saying blank.gif. So I will explain.

A blank.gif is what we call a gif that is 1 pixel by 1 pixel and is transparent. Just put one on your web server, and then point that image field in your control panel to it.

This worked for me, using Netscape V. 3, if you try it and it doesn’t work make sure that if you go to the URL to the blank gif file that it will resolve and you will not get a "File not found" error.

If you are still having problems after this, or my help is redundant and isn’t helping just let me know and I will look for another solution.

Jonmark Weber
Technology Group
Infopop Corporation

 
Posts: 1887 | Location: Seattle | Registered: November 10, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
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There's a good set of instructions at

http://community.infopop.net/6/ubb.x?a=tpc&s=729094322&f=733092422&m=796096738&r=9370931262#9370931262

quote:
The fix is to put in an URL to a transparent 1 pixel GIF. Or you can use ours by putting in that [and any other blank] field

/infopop/blank.gif

That will take care of it.


Michael Farris
OpenTopic™ Product Manager

 
Posts: 3604 | Registered: February 23, 2000Reply With QuoteEdit or Delete MessageReport This Post
Groupee Member
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I did the /infopop/blank.gif in the control panel for display a couple of days ago. That did not solve the problem. I use both Netscape 4.7 and IE. It only shows in netscape.
Do you have any other suggestions Please.
 
Posts: 103 | Location: Ft Lauderdale, Fl, usa | Registered: July 19, 2001Reply With QuoteEdit or Delete MessageReport This Post
Groupee VIP
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In this case I think you've still left the value for the title image blank -- with nothing in it -- *somewhere*.

Be sure that you have updated the correct *style* for the forums in question. I suspect you've added the /infopop/blank.gif to the style used in 'All Site Settings' but you are using a different style for the forums.

I can't confirm that without looking in your control panel and can't do that without as Admin username and password. If you're still having trouble please email it directly to me.

However, I'm fairly sure you will find the fix is fast once you've located the style in use by the offending forum[s].

Michael Farris
OpenTopic™ Product Manager

[This message was edited by Michael Farris on 24 Jul 2001 at 06:44 PM.]

 
Posts: 3604 | Registered: February 23, 2000Reply With QuoteEdit or Delete MessageReport This Post
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