Eve For Enterprise    Eve Support Community    Forums  Hop To Forum Categories  OpenTopic  Hop To Forums  OpenTopic Assistance    E-mail not working? Shang

Closed Topic Closed
Go
New
Find
Notify
Tools
-star Rating Rate It!  Login/Join 

Posted
It appears e-mail isn't working.

For example, we had 150 new registrations between 7/15 (yesterday) and now, yet have not received Registration Notifications. Also, Notifications are sporadic.

Can someone check this out for me please?

Thanks,

Laura

My Communities:
http://messages.cruisecritic.com
and
http://messages.independenttraveler.com
 
Posts: 210 | Location: Pennington, NJ | Registered: May 13, 2000Edit or Delete MessageReport This Post
Infopop Technology
Posted Hide Post
We will look into it now. In general for issues like this it is best that you open a support ticket so we can track the issue with you.

-Barry
 
Posts: 945 | Location: Seattle, WA | Registered: August 05, 2002Edit or Delete MessageReport This Post
Groupee Performance Engineer
Posted Hide Post
Hi Laura,

Can you let us know if you are still not receiving registration notifications.

-------------------
Jeff Jordan
Infopop Corporation
 
Posts: 683 | Registered: August 10, 2000Edit or Delete MessageReport This Post
Groupee Member
Picture of dharrison
Posted Hide Post
I can also confirm as of 6:00PM PST today my OT on Shang /2 is not sending out message notifications.

Although this just started today, late this morning - prior to that, all was well.
 
Posts: 728 | Location: San Francisco, CA, USA | Registered: December 05, 2000Edit or Delete MessageReport This Post
Infopop Technology
Posted Hide Post
dharrison,

There was a problem that may have affected some e-mails of some sites. Although that problem has been resolved. Can you confirm that it is not working...

Also as I mentioned before in this topic, if you are having a problem like: notifications not working. Pleas open a support ticket. That is the fastest way to let the us know there is an issue we need to resolve.

-Barry
 
Posts: 945 | Location: Seattle, WA | Registered: August 05, 2002Edit or Delete MessageReport This Post
Groupee Member
Picture of dharrison
Posted Hide Post
Thanks...it's working again now...as of 9:00PM PST tonight.
 
Posts: 728 | Location: San Francisco, CA, USA | Registered: December 05, 2000Edit or Delete MessageReport This Post
Infopop Technology
Posted Hide Post
Good... I will close this thread now.

-Barry
 
Posts: 945 | Location: Seattle, WA | Registered: August 05, 2002Edit or Delete MessageReport This Post
 Previous Topic | Next Topic powered by eve community  

Closed Topic Closed

Eve For Enterprise    Eve Support Community    Forums  Hop To Forum Categories  OpenTopic  Hop To Forums  OpenTopic Assistance    E-mail not working? Shang