A week or two ago we had a couple days where we experienced downtime for several hours. Since that time the speed of the site has slowed very noticeably. Response is reported as 925ms average, but that obviously doesn't take into account the true picture as we routinely are experiencing long delays of 30 seconds or more just to get a page to load & sometimes it just hangs indefinitely.

This has been a repeatable condition on several different systems I have tested it on most with throughput over 3000kbps & of course my members are complaining as well.


rogue.infopop.net
Shang2

A couple of weeks ago, there were some database problems on Shang (see http://community.infopop.net/eve/ubb.x?a=tpc&s=729094322&f=6613035023&m=80210399363 )

If you are still experiencing difficulties, it might be wise to fill out a support ticket at https://www.infopop.com/q/q.php?action=pool_query&num=21

I did, but I was hoping for a little informal insight from the powers that be.

Ron is correct. We did have some problems that affected a few days exactly as you detailed. My apology for not noticing this question muich earlier.