All day, my FIND feature has not been working in Open Topic. Not finding anything on my site!

Is the service down????

Thanks,

Imad

Hi. We are working on a 3.1 update. And that includes some search changes. I'm working on resolving those problems at the moment. So search should be working again shortly.

Thanks Peter--- will check the SEARCH feature soon again.

Yours,

Imad

If you had a search URL that you were using, let me know, and I'll test it after the work is done.

I have a fairly large technical site on OT for building code discussions at: http://bcodes.infopop.net

Typically users click on FIND and enter a key word to find the discussions related to that key word.

Lately, this feature has been returning empty discussions (which does not make sense).

It states "The search is complete. No matches were found. "

The FIND feature is not filtering through the posts as it did in the past.

Imad

Hi Codex

We've found several sites where the site re-index and search are not working correctly. Having the URL as you've posted above is what we need. We'll fix it.

Many thanks. I knew you would fix it. My site users are driving me nuts until you do. You guys are great!

The FIND feature is still not working proberly.

On my forum, I have 10,000 post. Hundreds have the word "toilet".

If I searced for the word "toilet" using FIND, Im getting one or two finds only!!!

Something is not working. Previously, FIND would find all related posts.

Go ahead and try it: Here is the link,
http://bcodes.infopop.net/2/OpenTopic?a=srchf&s=541091073

type "toilet" and find. You will get one hit. There should be a lot lot more~~~


Please fix this and advise asap.

Many thanks.

search and or find is not working on my site either. here is my info: http://tdcaa.infopop.net/2/OpenTopic

please email me at brown@tdcaa.com when it has been repaired.
you guys have a great program.
thanks.

Hi guys,

If you are having a specific problem with your site that needs fixing by us, then please open a trouble ticket so that we can address the issue specific to your site. This is the most efficient way to get these types of issues addressed.

You can open a trouble ticket here:
http://www.infopop.com/support

Brian---

The FIND feature does NOT work on my site at:

http://bcodes.infopop.net

The best thing would be to Open A Support Ticket.

Hi. I am running a re-indexing on each of the sites. That will enable messages from before c. 3 March to be found. Give it a few hours, then check you search again. If there is a problem, post a search URL here and I'll double check the issue.

i have a trouble ticket pending and my search much improved since yesterday. still having trouble getting search results older than 03/2004. perhaps my site needs a fixing.
thanks guys.

http://tdcaa.infopop.net/2/OpenTopic

it's all good now.
thanks.

Unfortunately, it is broken again. Wise.