Any attempt to upload attachments to our forum results in the following error message.

Your FTP login failed. Please check your username and password. Detail: 530 Login incorrect.

This started last week around 27 June. Is there anything at the groupee end that could cause this? Surely if we are logged in to post messages, it should work for attachments as well?

We're fixing it for you now, shouldn't be but 5 more minutes or so. Attachments require that FTP work for your site and wasn't working properly, thus you could log in and post, just not add attachments. This looks to be related to the Data Center move of two weeks ago. Sorry we didn't catch this earlier for you.

Rapid service!

Much appreciated.

cheers
bruce

Hi, I'm having the same problem.

I'm trying to allow attachments in one of my forums, but I get the same error message. Even photo albums won't work.

Hi, Luiz.

If you haven't already, can you put in a support ticket about this?

https://www.infopop.com/q/q.php

Then we'll have all the information we need to assist you.

Thanks!